From Start to Finish, You're in Good Hands.
Sales Staff
At Hilmar Ingredients, we are always looking for ways to build long-term, mutually beneficial relationships with our customers. With regional offices located around the U.S. and distributors in many countries throughout the world, you can depend on our experienced team to provide personalized service and convenient access.
Research and Development
We believe understanding our customer’s business is just as important as understanding our ingredients. Our R& D team works closely with customers to identify functionality and nutritional needs, and then develops products to meet those needs. We work hand-in-hand with customers to provide solutions to challenges as well as identify the differences and advantages our ingredients have over competing products.
Applications
Specializing in bakery, dairy, nutritional foods and beverages, soups and sauces, and prepared meals, the Applications team is a tremendous resource for customers. Our on-site lab and applications development facilities give us the ability to create and validate specific customer and market-driven concepts. From optimum product selection to trouble-shooting, we’re with you every step of the way.
Customer Service and Logistics
You can count on our knowledgeable group to get your product where you want it, when you want it. Our export and documentation specialists are highly experienced, ensuring every order is treated with the attention it deserves. All order entry and shipping coordination are done on-site – without a third-party freight forwarding company – for a full-service, streamlined system. And, since we have customers on every continent except Antarctica, we know how to move through the complications of customs and regulations.
Quality Assurance
In addition to exceptional services, Hilmar Ingredients has earned a reputation for unsurpassed quality standards. Our carefully controlled whey stream coupled with state-of-the-art facilities (ISO 9001:2000 Certified) and advanced laboratory capabilities ensure customers of the consistency and quality they’ve come to expect from Hilmar Ingredients.