Services

Applications

Specializing in nutritional beverages and foods, bakery, dairy, soups and sauces, and prepared meals, the Hilmar Ingredients Applications team is a tremendous resource for customers. Our on-site lab and applications development facilities help us create and validate specific customer and market-driven concepts. From optimum product selection to troubleshooting, we’re with you every step of the way.

Research and Development

At Hilmar Ingredients, we believe that understanding our customer’s business is just as important as understanding our ingredients. Our Research and Development team works closely with customers to identify functionality and nutritional needs, and then develops products to meet those needs. We work hand-in-hand with customers to provide solutions to challenges as well as identify the differences and advantages our ingredients have over competing products.

Quality Measures

Hilmar Ingredients’ quality management system is designed to meet the most stringent standards. Our quality measures guarantee consistency, traceability and responsiveness at every step and signifies our commitment to deliver our best to you each and every time.

Certification of facilities in both California and Texas, meets the requirements of the Global Food Safety Initiative (GFSI) for food safety systems and is a key component in the continuous improvement and strengthening of our food safety operations. Additional food safety is captured through our Hygienic Zoning programs that control contamination transfer risk through employee practices and process design.

We recognize our responsibility in partnering with customers to provide foods, beverages and pharmaceuticals for their consumers around the world. Our milk supply meets regulatory and herd health standards. All of our products are Kosher and Halal approved, Non-GMO (our products are not manufactured with genetically engineered components) and EU conforming.

Customer Service and Logistics

You can count on our knowledgeable customer service and logistics teams to get your product where you want it, when you want it. Our export and documentation specialists are highly experienced, ensuring that every order is treated with the attention it deserves. All order entry and shipping coordination is done on-site – without a third-party freight forwarding company – for a full-service, streamlined system. And, since we have customers on every continent except Antarctica, we know how to move through the complications of customs and regulations.

Sales Staff

At Hilmar Ingredients, we’re always looking for ways to build long-term, mutually beneficial relationships with our customers. With regional offices located around the U.S., and agents in many countries throughout the world, you can depend on our experienced sales staff to provide personalized service and convenient access.